⚠️ Quick verdict: We tested OscarSpin Sportsbook for players and strongly advise against depositing any money there — repeated payout delays, opaque verification, and hostile support make it a high-risk choice.
🚫 Public warning (neutral, non‑defamatory)
Caution regarding OscarSpin — Based on repeated interactions with their support team, we advise caution when using CponSpin. We experienced inconsistent and contradictory information from chat agents, unclear verification requirements, requests for additional documents that were not tracked in the account, and repeated chat disconnections and blocks after negative feedback or difficult questions. These practices indicate poor customer service and weak internal coordination, and they raise serious concerns about reliability.
📝 Editor’s View
We tested OscarSpin as part of our regular bookmaker reviews and, based on repeated problems, we firmly recommend avoiding this operator. Key red flags we encountered: the site does not allow account verification before the first withdrawal, forces an x3 turnover of deposits before any withdrawal can be requested, routinely delays or cancels payouts, and shows arrogant, scripted support that often misleads players. These are not minor UX issues — they directly affect your ability to access funds and play safely.
🌐 General Information
OscarSpin operates under a Curaçao gambling licence and presents itself as a modern casino and sportsbook with multi‑language support and a large games library. The site claims fast processing and broad payment options, but our testing shows a significant gap between marketing and realityCasino Guru.
💳 Payments and Withdrawals
OscarSpin’s payout process feels stuck in the past — withdrawals are handled as if it were the 20th century, with processing times that can stretch for days rather than the advertised 24 hours. In our case a withdrawal was still unchecked after 48 hours, despite the site promising checks within 24 hours.
| Type | Methods (deposits & withdrawals) | Currencies & Crypto |
|---|---|---|
| Cards & Bank | Visa; Mastercard; Bank Transfer | EUR; USD; GBP |
| E‑wallets | Skrill; Neteller; ecoPayz | EUR; USD |
| Crypto | Bitcoin; Ethereum; Litecoin; USDT | BTC; ETH; LTC; USDT |
| Other | Paysafecard; Rapid Transfer | Multiple fiat & crypto |
Day 0 — Before registration
🗨️ Initial chat inquiry I asked on chat how long verification and payout to a Skrill wallet take. The chat replied that verification is random and not applied to all players, and that payouts never take more than 3 hours. A few minutes later they amended this: payout processing can take up to 2 hours, approval checks can take up to 24 hours (but 99% finish in a few hours), and after approval it can take another 3 hours to receive funds — giving a theoretical maximum of 27 hours.
Day 1
⏳ First contact (after 30 hours) Support: “Sorry, sometimes approval can be delayed by a few hours.” ⏳ Second contact (same day) Support: “The payout is in the final stage and the account is fully verified — please be patient.”
Day 2
🧾 Follow‑up and rude agent When I asked why the payout was not approved after 48 hours, an agent replied arrogantly: “Sir, 24 hours have not passed yet, please do not waste my time.” After correcting their math, the agent then said the approval process only started an hour ago (which would be ~50 hours after the request). This contradicted earlier statements. ⚠️ Result: After assessing that chat support did not resolve the issue and was intentionally misleading, access to chat from my logged‑in account was blocked.
Day 3
🌐 Contact as guest from a different IP
- Question: Do Skrill deposits count for bonuses and how long does the first withdrawal take? Answer: Yes, all methods count for bonuses. First bank withdrawals can take up to 5 days; Skrill and crypto usually no longer than 3 hours, though the agent could not recall when that changed. Shortly after, they said there was a large queue and payouts could be delayed — contradicting the earlier “3 hours” claim.
- Later: Asked how long approval takes. Support said the payout was being approved but blamed Skrill for delays and insisted it was Skrill’s fault I had not received funds.
Day 4
🕒 First contact Support: “Please be patient — the payout will reach Skrill within a few hours.” 🔍 Second contact (10 hours later) Support: “The account is under additional verification.” When asked what verification, the agent refused to specify and said “account verification is not the same as player verification.”
Day 5
🔁 Repeated contacts Support repeatedly asked for patience and warned that negative chat ratings could lead to chat blocking (the chat had already been blocked for two days). 📧 Claim of missing documents Support later said the payout could not be approved because I had not submitted verification documents. They claimed an email had been sent instructing me which document to send — I never received any such email (neither inbox nor spam). 📄 Request for source of funds I was then told to provide a document proving the source of income; verification would take up to 24 hours. I sent the document via chat and email, but the verification tab on my account did not show the document or allow tracking.
Day 6
⏱️ Follow‑up after 30 hours from document submission I asked whether the account had been verified and why not. The chat closed without answering and the chat access was blocked again. 🌍 New IP, new contact Support replied that chat cannot influence verification time and asked me to wait; they said verification should complete within 3 hours.
Day 7
📆 Follow‑up after 48 hours from document submission Support repeated that verification sometimes takes longer. They also mentioned I would need to verify my Skrill account — later corrected to mean the source‑of‑funds document. The messages contradicted each other repeatedly, suggesting that if the income document is approved, a Skrill verification step may still be required. ⚠️ Threats about negative feedback When I complained again, support warned that negative reviews would result in chat blocking — which had already happened multiple times.
Day 8
🔒 Verification delay: After three days OscarSpin still had not verified the document, even though chat agents repeatedly assured me the document would be verified within a few hours.
❗ Payout canceled and re‑request: The operator then canceled the payout and asked me to submit the same document again — this time by uploading it myself in the account’s Verification tab, despite the fact that I had already sent the document by email and provided it to the chat agent.
📧 Conflicting instructions: The email I received asked me to verify my ID or passport by replying to that message, while the Verification tab in my account requested a proof of source of income (which support claimed they had already received on Friday). These two sets of instructions contradict each other and make it unclear which document is actually required and where it must be uploaded.
💬 Summary: The sequence — chat promising quick verification, three days of no action, cancellation of the payout, and conflicting upload instructions (email vs. account tab) — creates confusion and appears to be misleading for the user.
🆘 Support
Do not waste time with OscarSpin’s support. Conversations feel automated even when connected to an “operator”: canned replies, repeated assurances that a payout is “still being checked” after 48+ hours, and patronising, sometimes hostile responses are common. When you press for specifics they claim “technical errors” and promise tickets that never resolve the underlying issue.
🎯 Sportsbook Offer
The sportsbook is broad — markets down to table tennis and niche events — but we still advise against betting here. Every deposit is treated as a bonus and triggers a 3× wagering requirement before you can request a withdrawal. Even after meeting those terms, the system may demand additional turnover or claim you still lack sufficient playthrough, creating an endless loop that encourages you to keep playing until your balance is gone.
🛂 Account Verification
OscarSpin does not allow pre‑withdrawal verification, and tells players verification is “random” when it is clearly standard practice for anyone requesting a payout. From our tests and comparisons with other sites (BetOnRed, RomanCasino e.t.c) the same pattern repeats: initial document check, then extended delays and requests to re‑verify payment methods, followed by cancelled withdrawals — a predictable cycle that benefits the house.
✅ Summary
OscarSpin looks attractive on the surface but fails where it matters: withdrawals, transparency, and customer care. Avoid depositing funds until these systemic issues are fixed.
Ich rate dringend davon ab, in dieses Betrugssystem einzuzahlen.
Meine erste Einzahlung und der anschließende Auszahlungsversuch dauerten einige Tage.
Nach ein paar Tagen wurde ich aufgefordert, die Wallet zu verifizieren, von der ich eingezahlt hatte. In dieser Zeit verlor ich mein gesamtes Guthaben. Ich wartete tagelang auf die Verifizierung, und als ich dann alles verloren hatte, war sie innerhalb von fünf Minuten abgeschlossen.
Die zweite Auszahlung dauerte fast zwei Wochen, und sie erfolgte nur, weil ich weniger ausgezahlt hatte, als ich eingezahlt hatte.
Steer clear of this crap. Constant problems with withdrawals, chat while you try to find out why you haven’t received your money yet, blocking your access.
standard in this scam
I thought BetOnRed or ROmanCasino were exaggerating, but they paid out after 3 days. Here they’re spouting nonsense about SKRILL withdrawals taking 3 hours, yet it’s been 10 days since the withdrawal request, and still nothing.
I confirm the reviews above that they block the chat and you can’t get any information.
What’s more, the last time I contacted them, they informed me that if I left a negative review, they would block my account.
The height of impertinence.
Ja z pierwszą wypłatą nie miałam takich problemów, może dlatego że pierwsza wypłata nastąpiła po kilku depozytach przegranych na łączna kwotę 6800$. Potem wpłaciłam 500 $ i ugrałam z tego prawie 9k. Zleciłam wypłatę i czekam od 2 tygodni a szczerze mówią nie wierzę że kiedykolwiek wypłacą
Dziękuje, ze nareszcie ktoś uczciwie opisał ten scam i z tego co widzę macie tu nie tylko pozytywne opinie na temat kasyn ale również kilka skrajnie negatywnych. Brawo Uran
Nu sunt vești încurajatoare. Am o situație aproape identică și nu au mai vrut să mă plătească din 17 noiembrie 2025. Continuă să ceară mai multe documente, ca și cum nu ar fi fost permis totul din prima. Au o problemă pentru că nu sunt un escroc și mi-am verificat chiar și actul de identitate cu un card datat și cu cuvintele „CoinSpin” pe el fără nicio problemă. Deci, are nevoie măcar de un cec această escrocherie? Am nevoie și de venituri verificate și de dovada plății din propriul cont bancar, iar asta tot nu este suficient.